Terms of Service

1. Who these terms are with

This site is operated by Gold Rune s.r.o., registered in the Czech Republic at Hybernská 17, 110 00 Praha 1 – Nové Město, Czech Republic.

"We" and "us" mean that company. "You" means the person placing an order. Placing an order means you accept these terms as they stand on the day you order.

2. What we sell

We sell in-game currency for World of Warcraft, delivered to a character you name on a realm you name. That is the whole product.

We do not sell accounts, we do not sell boosting or carry services, and we do not offer anything that involves logging into your account. If you are looking for any of those, this is the wrong shop.

3. Placing an order

To deliver, we need a character name, its realm, its faction, and an email address for the invoice. Nothing else is required and nothing else should be given.

You are responsible for the accuracy of what you give us. Gold delivered exactly as instructed to a character you named is delivered, even if the name turns out to be wrong. We cannot recover it, and it is not refundable on that basis. Check the spelling before you send the order.

4. Price and the rate lock

Rates are posted openly on every offer, in USD. The offer card shows the whole cost before you commit: the rate for the amount you name, plus the hand-off surcharge if you choose the faster method.

Your rate locks for 20 minutes from the moment the order is sent. If the realm re-marks lower inside that window, you pay the lower price. If it re-marks higher, you still pay what you were quoted.

5. Delivery

In-game mail carries no surcharge. Face-to-face in a capital city adds 4%. An auction-house buy-out adds 6% and covers the auction house's own cut.

Each offer carries its own posted delivery time, shown in the list and again on the offer card. Those times are estimates based on how that realm has behaved, not guarantees of a specific minute.

6. Stock and partial fills

The float shown against each offer is what is actually held there. If your order exceeds it, the offer card says so before you pay and offers a partial fill rather than accepting money for gold that cannot be handed over.

Where a partial fill is agreed, the remainder is delivered as stock returns, or refunded at your choice.

7. Refunds

Refund terms are set out in full on the Refund & Delivery Policy page and form part of these terms.

8. Game rules, and what we cannot control

Blizzard Entertainment's End User License Agreement prohibits the exchange of in-game currency for real money. Accounts found to be doing it may be suspended or closed, and gold may be removed. We state this plainly because it is true and because no seller can change it.

We are not affiliated with, endorsed by or connected to Blizzard Entertainment in any way. We have no influence over how Blizzard enforces its rules, no visibility into its decisions, and no ability to appeal them on your behalf.

Ordering from us means you accept that risk yourself. We are not liable for any action taken against your game account, and an account penalty is not grounds for a refund of gold that was delivered.

9. Limitation of liability

Where we are liable, our liability is limited to the amount you paid for the order in question. We are not liable for indirect or consequential loss, including lost play time, lost in-game progress, or the value of anything bought with the gold.

Nothing here limits liability that cannot be limited by law.

10. Governing law

These terms are governed by the law of the Czech Republic, and disputes fall to the courts of the Czech Republic. If you are a consumer in another country, mandatory consumer protections of your own country still apply to you.

11. Changes

We may change these terms. The version that applies to your order is the one published on the day you ordered. Material changes are dated at the top of this page.

Company details

Legal entity

Gold Rune s.r.o.

Registered address

Hybernská 17, 110 00 Praha 1 – Nové Město, Czech Republic

Email

boost@goldrune.gg