Gold Rune s.r.o.
Privacy Policy
Short, because we collect very little. Everything below is what actually happens, not what a template says.
What browsing this site collects
Almost nothing. This site sets no cookies, runs no analytics, carries no tracking pixels and has no account to create. Loading a page contacts no third party at all: the typefaces, the images and the scripts are all served from this domain.
Two small notes can end up in your browser's local storage, and only if the launch-email box has appeared: one recording that you closed it, so it stays away for a day, and one recording that you subscribed, so it never appears again. Both stay on your device, neither is ever sent anywhere, and clearing site data removes them.
The launch email list
On two pages a box appears once, offering a $10 credit toward a first WoW Forever order. If you enter an address, four things are stored: the address, the moment you entered it, which of the two pages the box was on, and the two-letter country our host reports for the connection. Nothing else, and no name is asked for.
The address is used for exactly one message, on launch day. It is never sold, rented, shared or passed to anyone, including the farmers who fulfil orders. Once the launch message has gone out, the list is deleted.
To be taken off the list before then, write to boost@goldrune.gg and the entry is removed the same day.
What placing an order collects
- A character name, realm and faction
- Needed to deliver. Without it there is nowhere to send the gold.
- An email address
- Needed to send the invoice and to tell you when delivery is done.
That is the complete list. We do not ask for your real name, your address, your date of birth or your phone number, because delivering gold to a character does not require any of them.
What we never collect
Battle.net credentials of any kind: email, password, authenticator codes, recovery answers. We have no use for them, we never ask, and no legitimate gold delivery needs them.
Payment data
Card and payment details are handled by the payment provider that processes the transaction, not by us. They do not pass through this site, and we neither see nor store them.
How long we keep it
Order records are kept for as long as accounting law in the Czech Republic requires, and then deleted. Support correspondence is deleted once the matter is closed and any refund window has passed.
Your rights
Because we are established in the Czech Republic, the GDPR applies. You can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to boost@goldrune.gg and we will answer within one month.
You also have the right to complain to a supervisory authority. In the Czech Republic that is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů).
Company details
- Legal entity
- Gold Rune s.r.o.
- Registered address
- Hybernská 17, 110 00 Praha 1 – Nové Město, Czech Republic
- boost@goldrune.gg